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Quality control issue... |
May 20, 2022 |
Reviewer:
Cheryle Pritchard from Pittsburgh, PA United States
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Upon receipt, I tried on the Ankle Boots to check the fit and I felt something inside the right boot that pressed against the sole of my foot. I removed the insole and discovered a protruding piece of rubbed that was the thickness of a drinking straw and extending upward about 1/4" from the support grid framework of the inner boot. I was able to cut off this extension of rubber with pliers and cutting tool and then I used heat to smooth out the spot. Finally, I used the "extra insole" along with the regular insole to secure a comfortable fit. I did compare the insole with Garden Boots and discovered that the grid designs are different, so the problem is ONLY with the Ankle Boot which is something that you could easily address.
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